Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, verify your identity, or contact support.

• Account Information: Email address, username, role preference
• Verification Data: Secure authentication sequences (never stored in plain text)
• Usage Data: IP address, browser type, pages visited, timestamps
• Transaction History: Balance changes, deposit/withdrawal records

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Verify your identity and secure your account
• Process transactions and maintain account history
• Communicate service updates, security notices, and support responses
• Comply with legal obligations and prevent fraud

3. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit, access controls, and regular security assessments.

Note: No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

You may request account deletion at any time via your dashboard or by contacting support. Some data may be retained for legal/compliance purposes after deletion.

5. Third-Party Services

We use trusted third-party services to operate the Service:

• Email Delivery: Resend.com for verification and notifications
• Hosting & Infrastructure: Render, Railway, or similar cloud providers
• Error Monitoring: Sentry.io for application stability

These partners are contractually obligated to protect your data and may only use it to provide services to OmniLend.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Request a copy of your data in a portable format
• Object to or restrict certain processing activities
• Withdraw consent where processing is consent-based

To exercise these rights, contact us at privacy@omnilend.app.

7. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via email or in-app notice at least 30 days before taking effect.